All AK-BIJOUX pieces are crafted using a durable copper base and finished with high-quality gold plating. This ensures a premium look while maintaining affordability and durability.

Gold-plated jewellery can naturally fade over time, especially with frequent exposure to water,sweat, and chemicals. With proper care, your AK-BIJOUX pieces will maintain their shine for a long time.

Yes, AK-BIJOUX ships worldwide. We serve customers across most countries.(EUROPE AND USA)

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery in real time.

Avoid contact with water, perfumes, lotions, and chemicals. Always wear your jewelry after applying makeup or skincare. Store each piece separately in a dry place and gently wipe with a soft cloth after use.

Orders are processed within 1–6 business days. After dispatch, estimated delivery time is 7–15 business days, depending on your location and product availability.

We accept secure payments through trusted platforms such as PayPal and Razorpay, allowing you to use cards, wallets, and other supported methods.

For hygiene and
quality reasons, we generally do not accept returns or exchanges unless the
item arrives damaged or incorrect. Please contact us within 48 hours of
delivery in such cases.

Please contact our support team with your order details and clear photos within 48 hours of receiving your order. We will resolve the issue promptly.

Yes, we offer volume-based pricing on all products:

• €1000 → 25% off
• €2000 → 30% off
• €3000 → 35% off
  The discount is automatically applied at checkout once your cart reaches the
  required amount.

No, the wholesale pricing applies to all products across the store.

You can reach us through our website or via our official social media pages. Our team will respond as quickly as possible.

Yes. If you have store credit, simply log into your account while placing your order. You will see an option to apply the credit at checkout.

Some of our designs are limited and may not be restocked. However, popular items may return. We recommend following our social media pages for updates.

Our jewelry is designed for general wear, but sensitivity varies from person to person. If you have highly sensitive skin, we recommend testing for short durations before extended use.

Payment of customs duties and taxes is the customer’s responsibility and will not be covered by us. Any import taxes, duties, or related fees may be applied once your order reaches its final destination, as determined by your local customs office. We are not liable for any delays caused by the customs department in your country.